We are seeking enthusiastic individuals to join our team as Social Media Chat Support Representatives. As a member of our support team, you will be responsible for providing prompt and courteous assistance to our customers through various social media platforms.

Responsibilities:

1. Responding to customer inquiries and resolving issues via social media chat platforms.

2. Providing accurate information about products, services, and policies.

3. Handling customer complaints and escalations professionally and efficiently.

4. Monitoring social media channels for relevant mentions and engaging with customers in a timely manner.

5. Collaborating with other team members to ensure consistent and high-quality customer support.

Requirements:

1. Minimum qualification of intermediate (12th grade) or equivalent.

2. Proficiency in written English.

3. Strong communication and interpersonal skills.

4. Self-motivated and Target-driven mindset.

5. Familiarity with social media platforms and chat support tools.

6. Previous customer service experience is a plus.

7. Flexibility to work in rotating shifts, including mornings, evenings, and nights.

8. Can join immediately.

What We Offer:

1. High Commissions & Bonuses 

2. Training & Full Support 

3. Work From Home Opportunity 

4. Easy and Flexible Working Hours

5. Official Dinners

Job Types: Part Time, Fresher Only Females