| Job Title: |
|
Customer Sales Representative |
| Category: |
|
Client Services |
| Total Positions: |
|
10 |
| Job Location: |
|
Rawalpindi |
| Gender: |
|
No Preference |
| Age: |
|
18 to years |
| Minimum Education: |
|
Intermediate/A-Level |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
Less than 1 Year |
| Salary Range: |
|
PKR 20,000 to 100,000 per Month |
| Apply By: |
|
Dec 22, 2017 |
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| Job Description: |
- Manage large number of outbound calls in a timely and efficient manner
- Follow communication scripts when handling different customer concerns
- Obtain client information by making telephone calls, interviewing clients and verifying information
- Determine eligibility by comparing client information to requirements
- Maintain and improve quality results by adhering to standards and guidelines
- Keep record of all conversations in the call center database in a comprehensible way
- Meet personal/ team qualitative and quantitative targets
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| Required Skills: |
| Time management,customer focus,spoken english,target oriented,Sales and Negotiation Skills |
| Company Information |
|
|
Company Name: FirstStep Communications
Company Description:
irstStep Communications is a 80 seat multi-channel resource center providing world-class offshore cohesive Customer Contact, BPO, Marketing, Advertising & Trade solutions to the Financial Services and Communications industry in US. Our customized solutions include 24/7 inbound customer services, Outbound telemarketing operations Social Media Marketing, Web Development & Search Engine Optimization. We act as a unified extension of our client’s operations, providing radical cost efficiencies, evident quality and performance amplifications.
FirstStep Communications was founded to provide Quality services upholding industry standards by a group of experts who have excelled in the industry in the past decades in international market.
The company management brings over 45 years of professional experience in the BPO & Marketing industry, working for various American clients and is committed to excel in operational performance and productivity by aligning people, processes and technology practices
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